In Zimbabwe, tipping is a customary practice that shows appreciation for good service in various trades, including restaurants, bars, hotels, tour operators, and taxis. While tipping is not compulsory, it is always appreciated. The amount you tip depends on your satisfaction with the service provided. It's important to note that the Gross National Income (GNI) in Zimbabwe is relatively low, with individuals earning around US$5.26 per day. Tipping plays a significant role in supplementing the income of service industry employees, as minimum wages are low.
Currency: Can I pay in U.S. dollars?
The currency used in Zimbabwe is the US dollar parallel to the multi-currency system. It is advisable to carry cash as it is widely preferred, and ATMs can be found at airports and in cities. Prior to your departure, you can convert your money to USD at any bank or Forex Bureau.
Restaurants, Cafes, and Bars: When should I tip? How much is customary?
In restaurants in Zimbabwe, it is customary to tip for table service. A tip of 10-15% on top of your bill is appropriate for good to excellent service. Some establishments have a "Tip Jar" where tips are shared among all employees, including chefs and cleaners.
Hotel Staff: Who should I tip?
Tipping is common when staying in hotels, camps, and lodges in Zimbabwe. It is recommended to leave a tip for hotel staff, with suggested amounts ranging from US$5 to US$20 per guest, per day. There may be a general tip jar or an envelope provided for this purpose. In camps, there is usually a central box in the main area, and a tip of $10-$15 per person per day is suggested. Porters can be tipped around $1 per bag, and a few dollars per day for hotel housekeeping is customary.
Taxi Drivers: Should I tip?
Tipping taxi drivers in Zimbabwe is recommended. Leaving a few dollars or some extra change is generally satisfactory.
Tour Guides: Is a tip required?
Tipping tour guides, drivers, and porters is a common practice in Zimbabwe. It is recommended to tip them around $15-$20 per tour.
Final Thoughts:
It is completely acceptable to refrain from tipping, especially if you are dissatisfied with the service provided. Unlike in the United States, waiters in Zimbabwe receive a living wage, and the expectations for tipping are generally lower. The same applies to hotel staff, although if you encounter any issues with the service, we recommend discussing it with the manager.
When paying for services in cash (which is recommended for most services other than your hotel), remember to ask for and keep your receipt. This is important because if you tip using a credit card, the service provider may not always receive it. Additionally, having your receipt will help resolve any discrepancies and serve as proof of payment when discussing matters with the establishment's manager.
